Frequently asked questions in the HOLIDAY REGION Reschensee lake

• Yes, in the Reschensee holiday region there is a guest card – the so-called Reschensee Guest Pass. It is available to all guests staying in a member accommodation of the Reschensee holiday region. The Reschensee Guest Pass offers many included and bonus services for you and your stay.

• The Reschensee Guest Pass is the guest card for the area of the Reschensee holiday region. Upon arrival, it will be sent digitally via e-mail by the accommodation to the guest, who can then use it for the duration of their stay. The Guest Pass is included in the stay. The guest card covers all public transport and public cable cars of the Südtirolmobil network. In addition, the Reschensee holiday region offers numerous included and bonus services that guests can use.

• The Südtirol Guest Pass is the general term for the guest card throughout South Tyrol and its basic services – the included public transport and cable cars of the Südtirolmobil network. When staying in a specific region in South Tyrol, the Südtirol Guest Pass may carry a different name. In such cases, you as a guest enjoy region-specific benefits, such as included or bonus services in addition to the basic services. Guests of the Reschensee holiday region, for example, receive the “Reschensee Guest Pass” (formerly known as the Vinschgau Card), since our guests enjoy many additional included and bonus services on top of the mobility benefits.

• Yes, the Reschensee Guest Pass can be used for the entire duration of your stay and is therefore also valid for arrival and departure. Please check the period indicated on the Guest Pass. The Reschensee Guest Pass is issued by participating accommodations at check-in or pre-check-in and sent via e-mail. The e-mail contains the Südtirol Guest Pass digitally (as a mobile website or PDF), which can be added to the wallet. Alternatively, the PDF version can be printed out at check-in or already during pre-check-in.

• Yes, the Reschensee Guest Pass must be validated at the beginning of each ride. Regardless of whether you have the Guest Pass as a physical card or in digital form, you must validate it before using certain services. Validation is done by scanning the QR code at the blue validation devices on the buses. For train and cable car rides, validation must take place before boarding, e.g. at the train station or cable car stations.
  An “OK” on the display and an acoustic signal confirm successful validation.
  A second validation is not required when changing trains.

Attention: Some buses on line 273 do not have validation devices, as these may be
Austrian buses. On this line, the Reschensee Guest Pass is therefore valid as a visual pass.

• The Reschensee Guest Pass is only offered by accommodations that are members of the Reschensee holiday region. This can be considered when searching for accommodation. Unfortunately, the Reschensee Guest Pass cannot be purchased. Alternatively, however, there are so-called Mobilcards, which can be bought as day or multi-day tickets for public transport.

•  250 | Mals - Laas - Meran
• 270 | Stilfs - Trafoi - Stilfserjoch Pass
• 271 | Spondinig - Prad - Stilfs - Trafoi/Sulden
• 272 | Mals - Glurns - Prad - Spondinig
• 273 | Mals - Reschen - Nauders - Landeck
• 274 | Schluderns - Glurns - Mals - Burgeis
• 275 | Mals - Reschen - Cable car Schöneben
• 276 | Langtaufers - Graun - Reschen
• 277 | Mals - Prämajur/Watles - Schlinig
• 278 | Matsch - Tartsch - Mals - Schleis - Laatsch
• 280 | Mals - Planeil - Plawenn
• 281 | Matsch - Glieshöfe farms

• Taking bicycles on public transport is subject to a fee and, due to space and safety reasons, is only possible to a limited extent. Purchasing a ticket for bicycle transport does not guarantee a reserved space. In case of high passenger numbers, the staff may refuse boarding with a bicycle.

Day ticket for bicycle transport: €7.00

The following bus lines in the Reschensee holiday region transport bicycles (in summer):

• Line 273 – can transport up to 5 standard bicycles (no e-bikes) on the rear rack. Bicycles can only be loaded and unloaded at designated stops (see timetable).
• Line 811 – can transport several bicycles with the help of a trailer. A space for the bike must be reserved in advance at +41 81 856 10 90 (Mon–Fri 08:00–12:00 and 13:30–18:00). Since this is a Swiss bus line, separate fares apply.
• For the route Meran–Mals, a shuttle service is offered during the summer months, which can transport a limited number of bikes back to Mals. 

• Yes, pets may travel on trains and buses under the responsibility of the passenger and if there is sufficient space. Small pets in a suitable transport bag travel free of charge. For larger dogs that are not in a carrier, a ticket is required:
• Single ride: €2.00
• Day ticket: €3.50

Important rules:

• Dogs must be kept on a leash and wear a muzzle. Guide dogs are exempt from the muzzle requirement.
• Pets are not allowed to occupy seats.

If you want to use the cable cars or chairlifts with your dog, it is best to check in advance with the respective lift operator under which conditions pets are allowed. In many cases, a dog ticket is required. On chairlifts, dogs usually travel at their own risk. For your pet’s safety, advance information is always recommended.

• Mals - Meran = approx. 56 km – 1 hour
• Mals - Bolzano = approx. 85 km – 1.5 hours
• Mals - Stelvio Pass via Prad = approx. 34 km – 50 minutes
• Mals - Livigno = approx. 54 km – 1 hour 15 minutes
• Mals - Bormio = approx. 46 km – 1 hour 15 minutes
• Mals - Innsbruck = approx. 140 km – 2 hours
• Mals - St. Moritz = approx. 84 km – 1.5 hours
• Mals - Austrian border = approx. 23 km – 25 minutes
• Mals - Swiss border = approx. 10 km – 15 minutes

• Austria: If you drive over the Reschen Pass into Austria, you will need a vignette for the motorway at the latest when entering the Landeck Tunnel. You can purchase the vignette in advance online or buy it at petrol stations after crossing the border (last option at the ENI-GUTMANN petrol station in Prutz).
  
  
• Switzerland: Journeys into the Münstertal Valley, over the Ofen Pass, and into the Engadin can be made without a Swiss vignette. A vignette is only required once you drive onto a motorway. This can also be purchased in advance online or at petrol stations near motorway entrances.

Yes, there are free parking areas in the Reschensee holiday region where you can park without a ticket and without a time limit:

• Reschen - Sports ground
• Mals - Train station
• Mals - Sports ground / Laatsch junction
• Mals - Schleis junction
• Mals - St. Benedict Church
• Mals - Gravel parking lot Via San Benedetto
• Mals - School center
• Mals - Sportwell
• Burgeis - Roundabout
• Burgeis - Fire station
• Burgeis - Parish church
• Watles - Valley station
• Matsch - Golgabichl
• Matsch - Gravel parking lot Glieshöfe farms
• Planeil - Village entrance
• Tartsch - Village (opposite Despar Schuster)
• Taufers - St. John Church
• Taufers - St. Martin-Weg junction
• Schluderns - Train station
• Schluderns - Pracurtinstraße parking lot
• Schluderns - Konfall

• In addition to the two campgrounds in St. Valentin (Camping zum See & Camping Thöni), the campground in Mals, and the two campgrounds in Glurns (Gloria Vallis & Camping im Park), the only official motorhome pitches are located at the valley station Schöneben and the parking lot in Melag (payment at ticket machine).

In the entire municipal areas of Graun, Mals, Glurns, Schluderns, and Taufers i. M. there are no other designated motorhome pitches. In the municipality of Graun, night parking is prohibited in all other parking areas (except at the valley station Schöneben and the parking lot in Melag) from 10:00 p.m. to 6:00 a.m. Wild camping is prohibited.

• The weather in the mountains can change quickly. When planning your trip and before every outdoor adventure, make sure to check the weather forecasts for your travel area. Use local forecast websites, which also specialize in mountain weather!

• In case of bad weather forecasts, the Reschensee holiday region still offers plenty of activities. A visit to our many sights, such as castles, monasteries, or Romanesque churches, is an absolute highlight even on rainy days. Numerous museums let you dive into the history of our region! Even the medieval town of Glurns does not lose any of its nostalgic charm under grey skies.

In the various cultural venues, you can expect exciting guided tours and historical experiences every day!

• In the Reschensee holiday region, everyone can find their favorite place. Families can also enjoy a wide variety of activities – from the adventure mountain Watles with its play lake, archery, and Watles Riders, to interesting discovery trails and legend hikes – everything is included.

• Important information: Italian citizens must hold a valid fishing license. Other EU citizens have the option of purchasing a fishing license (D) valid for 10 years throughout Italian territory (one-time fee €40).

• Fishing in Lake Haidersee:
  Fishing season: 23.04. – 31.10.2026
  Day tickets available at: Boathouse Fischerhäuser, online or via the ‘Südtirol Fishing’ app
  Contact: M +39 348 740 68 94 or haidersee@rolmail.net
  
  
• Fishing in Lake Reschensee:
  Fishing season: 01.05. – 31.10.2026
  Day tickets available at: online or via the ‘Südtirol Fishing’ app
  Contact: fischerverein-oberland@rolmail.net
  
  
• Fishing in Lake Burgeiser Bergsee and Lake Fauler See:
  Fishing season: 01.05. – 30.09.2026
  Day tickets available at: Information offices Mals & Burgeis
  Contact: T +39 0473 831 190

• Swimming in the lakes is at your own discretion and therefore always at your own risk.
  Please note: Lake Reschensee and Lake Haidersee are located at around 1,500 m above sea level and have an average summer temperature of 17°C.

• The Reschensee holiday region is considered a ski paradise for all ages and skill levels – with the two ski areas Schöneben-Haideralm and Watles, you can enjoy up to 83 kilometres of slopes and a total of 14 lifts. In the Two-Country Ski Arena, which also includes the Nauders ski area, you have access to 158 kilometres of slopes. Skiing fun at Lake Reschensee is guaranteed.

• The apple blossom in the southern part of the holiday region, around Schluderns, takes place between mid-April and mid-May. It strongly depends on the weather and temperatures. In Upper Vinschgau, the apple blossom usually starts later than in Lower Vinschgau.

• The cattle drives in the Reschensee holiday region always take place in the first weeks of September. Usually on weekends, cows, sheep, and goats are brought back from the alpine pastures down to the valley. The return of the cattle is celebrated with smaller or larger "Almabtrieb" festivals. The dates for the respective "Almabtriebe" are usually announced shortly before and can be found on our homepage under events.

• The latest information about church services can be found in the current parish bulletin of the respective parishes. These are updated in German language.

• Törggelen is a local tradition, especially known in Lower Vinschgau, as well as in central and eastern South Tyrol. In the Reschensee holiday region, there are a few restaurants that offer Törggelen menus upon request. Examples include Hofschank Planöf, Burgschänke Schluderns, as well as the Melager and Matscher alpine pastures.

• For emergency services – White Cross – dial 112.

The following doctors’ offices are located in the Resia Lake holiday region:

• Dr. Waldner Stefan
  General Practitioner
  Claudia-Augusta-Straße 2/A
  39027 Graun im Vinschgau (BZ)
  Tel.: +39 0473 633 311
  Mobil: +39 348 765 7912
  
  

• Dr. Ruepp Joachim
  General Practitioner
  Bahnhofstraße 10
  39024 Mals (BZ)
  Tel.: +39 0473 538 201
  Mobil: +39 347 426 2106
  
  
• Dr. Rundeddu Samuele (temporary)
  General Practitioner
  Bahnhofstraße 10
  39024 Mals (BZ)
  Tel.: +39 0473 538 201
  Mobil: +39 349 602 0756
  
  
• Dr. Stocker Josef
  General Practitioner
  Ortweinstraße 8/B
  39024 Mals (BZ)
  Tel.: +39 335 677 2678
  
  
• Dr. Stocker Martin
  General Practitioner
  Schulgasse 9/B
  39020 Schluderns (BZ)
  Tel.: +39 0473 055 406
  Mobil: +39 375 587 4220 (only for emergencies outside surgery hours)
  
  
• Dr. Veissi Gholamhossein (temporary)
  General Practitioner
  Im Winkel 2
  39020 Glurns (BZ)
  Tel.: +39 393 698 0571 (for urgent matters only)
  
  

The following pharmacies are located in the Resia Lake holiday region:

• Farmacy Graun
  Claudia Augusta Straße 2B
  39027 Graun im Vinschgau (BZ)
  Tel.: +39 0473 632 115
  
  
• Court Farmacy Mals
  Peter-Glückh-Platz 1
  39024 Mals (BZ)
  Tel.: +39 0473 831 130
  
  
• Farmacy Gaudenz Schluderns
  Schulgasse 9c
  39020 Schluderns (BZ)
  Tel.: +39 0473 615 440

Yes, there are publicly accessible toilets at the following locations:

• Graun - car park at the tower in the lake
• Reschen - playground (open only in summer)
• Reschen - primary school next to the skatepark (open only in summer)
• Langtaufers - car park in Melag (open only during the season)
• Mals - parish church / Peter Glückh Square
• Mals - train station
• Schlinig - cross-country ski center
• Glurns - car park at St. Pankratius parish church
• Glurns - car park at Mals Gate Tower
• Glurns - Schluderns Gate Tower
• Taufers i. M. - car park at St. Johann Church
• Schluderns - train station
• Bergbahnen - valley stations in Reschen, St. Valentin, and Prämajur (open only during the season)

• Yes, there are lost & found offices located in the municipal offices of the Reschensee holiday region, where lost property can be handed in. Please note that the lost & found offices are only open during municipal office hours.

The Reschensee holiday region includes five municipalities: Graun, Mals, Schluderns, Glurns, and Taufers i. M.. The municipal offices can be found in each of these villages.

Yes, in addition to post offices, the Reschensee holiday region also has several red mailboxes where you can drop off postcards. These are located at the following places:

• Reschen: Hauptstraße 18, general store Leone Barbara
• Graun: Claudia Augusta Straße 2/C, at the post office
• St. Valentin: Hauptstraße 61, at the information office
• Burgeis: Burgeis 81, at Hotel Mohrenwirt
• Mals: Bahnhofstraße 11a, at the Mals post office
• Laatsch: Laatsch 72, at Gasthof Lamm
• Glurns: Florastraße 15, next to Hotel Post Glurns
• Schluderns: Rathausplatz 1, at the entrance to the Sluderno municipal office
• Taufers i.M.: St. Johann Straße 48, at the Post-office Taufers 

The villages of the Reschensee holiday region from north to south, with their respective altitudes above sea level, are:

• Reschen - 1.508 m a.s.l.
• Graun - 1.502 m a.s.l.
• Langtaufers (Melag) - 1.915 m a.s.l.
• St. Valentin a.d.H. - 1.463 m a.s.l.
• Burgeis - 1.216 m a.s.l.
• Schlinig - 1.726 m a.s.l.
• Prämajur - 1.750 m a.s.l.
• Mals - 1.051 m a.s.l.
• Planeil - 1.599 m.ü.d.M.
• Schleis - 1.061 m.ü.d.M.
• Laatsch - 984 m.ü.d.M.
• Tartsch - 1.029 m.ü.d.M.
• Matsch - 1.584 m a.s.l.
• Schluderns - 921 m a.s.l.
• Glurns - 907 m a.s.l.
• Taufers i.M. - 1.240 m a.s.l.

• Brochures for accommodation searches can be downloaded directly from our website or ordered by post. To place an order, please fill out the request form, which can be found directly on the catalogue order page.

Sending accommodation catalogues by post may take up to two weeks on average, depending on the destination. If the catalogue does not arrive at your home, please feel free to contact us!

• In 2014, the local tax was introduced in South Tyrol. The revenue from this tax is used for the development and maintenance of infrastructure and services, as well as for the organization of cultural and sporting events.

The local tax is collected by accommodation providers per guest and overnight stay. The amount of this municipal fee depends on the category of the establishment and also varies between different villages. Children and young people under the age of 14 are exempt from the tax.

The following groups are exempt from the local tax in South Tyrol:

• Minors up to the age of 14,
• Staff who stay overnight in the accommodation where they are employed,
• Persons staying in accommodation due to natural disasters,
• Persons attending compulsory internships from public educational institutions of the province or participating in their educational projects,
• Persons who are residents of the municipality but are temporarily staying in accommodation due to housing problems.

Persons with physical or mental disabilities are not exempt from the local tax and must pay it in full.